Delivery Information – Australia

we can deliver to Australia Post PO boxes, Parcel Collect, locked bags or parcel lockers.

Our Shipping Costs:

FREE Delivery for all orders within Australia

Prices are inclusive of GST, fuel levies, freight charges and all other charges. In other words when you get a quote, this price is the price.

Delivery Times:
Delivery times on orders placed between Monday & Friday.
Orders placed before 1pm will be dispatched the same day.
Orders placed after 1pm will be dispatched the following morning.
If the order is placed after 1pm on a Friday, or on the weekend, the order will be dispatched on Monday.

Posted for delivery Delivery time estimate (business days)
Within metropolitan areas of Brisbane 2 days
Between a metropolitan area of Brisbane and a country location 4 days

Delivery between states:
Posted for delivery Delivery time estimate (business days)
Between Brisbane/Sydney 2-3 days
Between Brisbane/Melbourne 3-4 days
Between other capital cities 5-6 days

Public Holidays:

Christmas planning guide
Send your parcels in time for Christmas

Domestic pickup dates for Christmas:

Deliveries during the holiday season can sometimes take longer than usual because the parcel routes are much busier. This year in particular, Christmas Day falls on a Monday, so we lose the weekend before as well.

Below are the domestic dates we advise you to send by to best ensure a delivery before or by Christmas Day.

Same-city deliveries

Last pickup date: Tuesday 19 December

This includes pickup and delivery from within the same metro areas such as Surry Hills to Bankstown in Sydney or Footscray to St Kilda in Melbourne.

Short-haul national deliveries

Last pickup date: Thursday 14 December

This includes deliveries to interstate metro areas or same-state regional areas such as Sydney to Melbourne, Adelaide to Sydney, Melbourne to Brisbane, Tasmania to Melbourne or Canberra to Adelaide.

Long-haul national deliveries

Last pickup date: Thursday 7 December

This includes deliveries to or from Western Australia, to or from far North Queensland or to remote areas (including in NSW and Victoria).

Shipping Delays:

Shipping Methods:

Same day Delivery? Eligible

International Shipping: Australia Only

What if my order hasn’t arrived in the estimated time?

Who will deliver my parcel?
Your parcel will be delivered by Australia Post

How do I track my parcel?
1. You’ll find your tracking number under “Consignment Number” in the document attached to your shipment confirmation email.

2. Enter this tracking number at

For parcel enquiries you can contact Mason & Young directly on +61 7 3349 1113

If you have been through these processes and still cannot locate your parcel, please email us at

Ways to ensure you don’t miss your delivery: